Privacy Policy

Overview
We respect your privacy. This policy describes how Elite Washing SCV (“we,” “us,” “our”) collects, uses, and protects your information when you contact us, request an estimate, or use our services.

Information We Collect

Contact details (name, phone number, email, address)
Service details (property type, requested services, notes/gate codes you provide)
Communications (texts, emails, call records related to your request)
Website usage (cookies/analytics; non-identifying usage info)

How We Use Information

To respond to inquiries and provide estimates
To schedule/confirm services and send reminders
For billing/invoicing and customer support
To improve our website, messaging, and services
To comply with legal obligations

SMS-Specific Privacy (required language)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Sharing
We may share information with service providers (e.g., scheduling, messaging, payments, hosting) only to perform services on our behalf and as required by law. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. We do not sell personal information.

Data Security & Retention
We use reasonable administrative, technical, and physical safeguards. We retain information only as necessary to provide services and meet legal/administrative obligations.

Your Choices

You can opt out of SMS at any time by texting STOP.
For assistance, text HELP or contact support@elitewashingscv.com.
You may request access, correction, or deletion of your information by emailing us.

Cookies & Tracking
We may use cookies/analytics to operate and improve the site. You can control cookies in your browser settings.

Children’s Privacy
Our services are not directed to children under 13.

Effective Date: {{Month Day, Year}}